Shipping & Returns

Domestic Shipping Rates

Flat rate $9.90 standard shipping within Australia

Flat rate $12.90 express shipping within Australia

If you are unhappy with your purchase and would like a refund, please contact us within 14 days of receiving your item with your name and contact details.

Due to their nature, we do not accept returns for:

  • Custom or personalised orders
  • Earrings (for hygiene reasons)
  • Sale items

The exception to this return policy includes goods that arrive damaged or are defective.

Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Damaged products:
All our products are carefully inspected and packed to ensure safe delivery to its destination. However, occasionally damage can occur during delivery beyond our control. If goods arrive damaged, please send evidence of the damaged item (photograph or actual item) and we will send a replacement. If we do not have an exact replacement in stock you will be able to choose between a full refund or another available item of similar value. We will credit postage costs of damaged goods provided you provide proof of payment along with your bank details for the credit refund.